Privacy Policy

At Juanjovalle, we value your privacy and take reasonable steps to protect the personal information you provide when using our website.

This Privacy Policy explains what information we may collect, how we use it, and the circumstances under which it may be shared.

1. Information We Collect

When you browse our website, place an order, create an account, contact us, or otherwise interact with our services, we may collect information such as:

• Name
• Email address
• Telephone number
• Billing address
• Shipping address
• Order details
• Payment-related information
• Customer service communications
• Device and browser information
• Website usage information

We collect information that is reasonably necessary to provide our products and services and operate our website.

2. How We Use Your Information

We may use collected information to:

• Process and fulfill orders
• Arrange delivery and shipping
• Process returns, exchanges, and refunds
• Respond to customer inquiries
• Communicate with you about your orders
• Improve our website, products, and services
• Prevent fraud and unauthorized activity
• Maintain website security
• Comply with applicable laws and regulations

3. Payment Information

Payments may be processed through third-party payment providers.

Where applicable, your payment information may be collected and processed directly by the relevant payment provider in accordance with its own privacy policy and security procedures.

4. Sharing Information with Service Providers

We may share necessary information with trusted service providers that help us operate our business, including:

• Payment processors
• Shipping and logistics providers
• Website and technology service providers
• Customer service providers
• Fraud prevention and security providers

We only provide information that is reasonably necessary for these providers to perform their services.

5. Cookies

Our website may use cookies and similar technologies to help provide essential website functions, remember preferences, understand website usage, and improve your online shopping experience.

You may manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect website functionality.

6. Data Security

We use reasonable technical and organizational measures to help protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

7. Your Privacy Rights

Depending on where you live and the laws applicable to you, you may have certain rights concerning your personal information, including rights to access, correct, delete, or restrict certain uses of your information.

If you would like to make a privacy-related request, please contact us using the information below.

8. Children's Privacy

Our website is not intended for children who are not legally permitted to use online shopping services under applicable law.

We do not knowingly collect personal information from children in violation of applicable laws.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, services, or applicable legal requirements.

Any updated version will be posted on this page.

10. Contact Us

If you have questions about this Privacy Policy or how Juanjovalle handles your personal information, please contact us:

Email: Sale@juanjovalle.com

Phone: +1 985-582-3769

Address:
Newport Beach, California
United States